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For information on a specific plan or service, contact any of our benefits providers directly:
| Benefit | Vendor | Phone | Website/Links |
|---|---|---|---|
| General Benefits | Marsh Malaysia |
Nurshadatul Zaliq binti Mohd Rohi +6016 604 3293 |
Email: nurshadatul.rohi@mercermarshbenefits.com |
| Core Benefits | MCIS | Hotline: 24 Hours Helpline (Toll-Free): 1-800-88-7940 Alternative Helpline (Office Hour): 03 – 7839 7200 |
Email: callcenter@micaresvc.com |
| AD&D | Chubb | Nurshadatul Zaliq binti Mohd Rohi +6016 604 3293 |
Email: nurshadatul.rohi@mercermarshbenefits.com |
| Business Travel Accident Claims | Chubb ADDN11196226 |
Inside US: +1-800-336-0627 Outside US: +1-302-476-6194 |
File a claim Email: chubbaandhclaims@chubb.com |
| Business Travel Accident | AXA ADDN11196226 |
Inside US: +1-855-327-1414 Outside US: +1-630-694-9764 |
Website: travelassistance.chubb.com Email: MedAssist-USA@AXA-Assistance.us |
| Employee Assistance Program (EAP) |
Lyra Mental Health | 24/7 – English: 1-800-18-9986 Out of Country: +603-7650-0310 |
Website: confluent.lyrahealth.com/ |
