Vendor Directory

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For information on a specific plan or service, contact any of our benefits providers directly:

Benefit	Vendor	Phone	Website/links
General Benefits & Group Life Insurance Policy	Mercer Hong Kong	+852-3476-3940	Email: edith.n.lai@mercermarshbenefits.com
Core Benefits	Cigna	In Hong Kong: QHMS (Hong Kong Only) +852 8205 8205 (24-hour helpline) Outside Hong Kong: +86 (21) 6086-3109 (24-hour international helpline) 800-969-955 (Toll Free in Hong Kong)	QHMS (Hong Kong only): Cignalinks@qhms.com Email: iceasia@cigna.com Self-Service Portal: www.cignaenvoy.com
Business Travel Accident Claims	Chubb ADDN11196226	Inside US: +1-800-336-0627 Outside US: +1-302-476-6194	File a claim Email: chubbaandhclaims@chubb.com
Business Travel Accident	AXA ADDN11196226	Inside US: +1-855-327-1414 Outside US: +1-630-694-9764	Website: travelassistance.chubb.com Email: MedAssist-USA@AXA-Assistance.us
Employee Assistance Program (EAP)	Lyra Mental Health	24/7 – English: 1-800-18-9986 Out of Country: +603-7650-0310	Website: confluent.lyrahealth.com