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For information on a specific plan or service, contact any of our benefits providers directly:
| Benefit | Vendor | Phone | Website/links |
|---|---|---|---|
|
General Benefits & |
Mercer Hong Kong |
+852-3476-3940 | Email: edith.n.lai@mercermarshbenefits.com |
| Core Benefits | Cigna |
In Hong Kong: Outside Hong 800-969-955 |
QHMS (Hong Kong only):
|
| Business Travel Accident Claims | Chubb ADDN11196226 |
Inside US: +1-800-336-0627 Outside US: +1-302-476-6194 |
File a claim Email: chubbaandhclaims@chubb.com |
| Business Travel Accident | AXA ADDN11196226 |
Inside US: +1-855-327-1414 Outside US: +1-630-694-9764 |
Website: travelassistance.chubb.com Email: MedAssist-USA@AXA-Assistance.us |
| Employee Assistance Program (EAP) |
Lyra Mental Health | 24/7 – English: 1-800-18-9986 Out of Country: +603-7650-0310 |
Website: confluent.lyrahealth.com |
Your Rights: This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. Website content was drafted in English and “Google Translate” was used to provide content in other languages. Translations may not be exact. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.
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