For Assistance
For information on a specific plan or service, contact any of our benefits providers directly:
| Benefit | Vendor | Phone | Website/Links |
|---|---|---|---|
| General Benefits Questions & Group Life Insurance Policy |
Mercer | Employee Health and Benefits at Mercer (+65) 6797-9613 ID: 2149 8.30am to 5.30pm Monday – Friday (except Public Holiday) |
Email: eh&b@mercermarshbenefits.com |
| Medical, Dental & Vision | Cigna |
800 188 6017 (toll-free in Singapore only) +65 3158 4622 (Cigna Virtual Clinic) |
Email Address: iceasia@cigna.com Cigna Virtual Clinic: www.doctoranywhere.com/contact-us |
| Business Travel Accident Claims | Chubb ADDN11196226 |
Inside US: +1-800-336-0627 Outside US: +1-302-476-6194 |
File a claim Email: chubbaandhclaims@chubb.com |
| Business Travel Accident | AXA ADDN11196226 |
Inside US: +1-855-327-1414 Outside US: +1-630-694-9764 |
Website: travelassistance.chubb.com Email: MedAssist-USA@AXA-Assistance.us |
| Employee Assistance Program (EAP) |
Lyra Mental Health | 24/7 – English: 800-852-8526 Out of Country: +65-6011-6345 |
Website: confluent.lyrahealth.com/ |
