Ask questions. Get answers. Learn more.
We have many resources available to help you learn more and make the most of your benefits at Confluent. For information on a specific plan or service, contact any of our benefits providers directly.
| Collective Health |
Register for Collective Health at my.collectivehealth.com or through the Collective Health tile on your Okta dashboard. Help understanding plan options, finding network providers, and navigating billing/claims issues: |
| Benefits Enrollment Center | Live support and answers to your benefits enrollment system questions: 800-471-8885 (Monday – Friday, 7am – 4pm Pacific) Login to the Benefits Enrollment Center via Okta and click Chat Now |
| Benefit | Vendor | Group # | Phone | Website/Links | Mobile Apps |
|---|---|---|---|---|---|
| Healthcare Plans | |||||
| PPO/EPO/HDHP Medical Plans |
Collective Health (using Blue Shield’s network) | LO6696 | 855-638-2766 | my.collectivehealth.com | Collective Health iOS download Android download |
| PPO/EPO/HDHP Prescription Coverage | Express Scripts | CONFLNT | 877-628-2635 | www.express-scripts.com/rx | Express Scripts iOS download Android download |
| HMO/HDHP Medical Plan & Prescription Coverage |
Kaiser | NorCal: 715622 SoCal: 235353 |
800-464-4000 | www.kp.org | My Doctor Online iOS download Android download |
| Dental Plan | Delta Dental | 19877 | 888-335-8227 | my.collectivehealth.com | Delta Dental Mobile iOS download Android download |
| Vision Plan | VSP | 30086530 | 800-877-7195 | my.collectivehealth.com | VSP Vision Care iOS download Android download |
| Virtual Health | |||||
| For Collective Health medical plan members | Teladoc | – | – | blueshieldca.com/teladoc | iOS download Android download |
| For Kaiser medical plan members | Video Visits | NorCal: 715622 SoCal: 235353 |
– | www.kp.org/mydoctor/videovisits | – |
| Nurseline | NorCal: 715622 SoCal: 235353 |
866-454-8855 | – | – | |
| Family Building | Kindbody | Confluent | 855-673-2654 | portal.kindbody.com | – |
| Kaiser | NorCal: 715622 SoCal: 235353 |
800-464-4000 | Northern CA: www.kpivf.com Southern CA: www.kp.org/scal/fertilitycare |
– | |
| Employee Assistance Program (EAP) & Therapy/Coaching Services |
Lyra Mental Health | Confluent | 877-505-7147 | confluent.lyrahealth.com | – |
| Benefit | Vendor | Group # | Phone | Website/Links | Mobile Apps |
|---|---|---|---|---|---|
| Planning for the Future | |||||
| 401(k) Plan | Fidelity | 33363 | 800-742-4015 | www.netbenefits.com | Net Benefits iOS download Android download |
| Long-Term Care | Trustmark | – | 800-918-8877 Policy changes, cancellations, general questions 877-201-9373 Claims |
www.trustmarkvb.com | |
| Income Protection | |||||
| Life & AD&D | Lincoln Financial Group | Life SA3-890-LF1171-01 | 888-787-2129 | LincolnFinancial.com Company code: LF1171CON |
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| Business Travel Accident | AXA Travel Assistance | ADD N11196226 | Inside US: +1-855-327-1414 Outside US: +1-630-694-9764 |
Website: travelassistance.chubb.com Email: MedAssist-USA@AXA-Assistance.us |
– |
| Business Travel Accident | Chubb Medical & Accidental Death Claims | ADD N11196226 | Inside US: +1-800-336-0627 Outside US: +1-302-476-6194 |
File a claim Email: chubbaandhclaims@chubb.com |
– |
| Short-Term Disability | The Larkin Company | Confluent | 866-923-3336 | Email: confluent@thelarkincompany.com |
– |
| Long-Term Disability | Lincoln Financial Group | LTD GF3-890-LF1171-01 | 800-320-7585 | LincolnFinancial.com Company code: LF1171CON |
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| Spending Accounts | |||||
| FSA & Commuter | Voya | 723843 | 833-232-4673 | Voya Health Account Solutions | – |
| HSA | Fidelity | 99797 | 800-544-3716 | Fidelity NetBenefits | – |
| Benefit | Vendor | Group # | Phone | Website/Links | Mobile Apps |
|---|---|---|---|---|---|
| Perks | |||||
| Legal | Rocket Lawyer | Confluent | 877-881-0947 | go.rocketlawyer.com/confluent | Rocket Lawyer iOS download Android download |
| Support for Traveling Moms | Milk Stork | Confluent | 877-242-1306 | www.milkstork.com/confluent | – |
| Discounts | |||||
| Pet Insurance | Nationwide | Confluent | 877-738-7874 | www.petinsurance.com/confluent | VitusVet iOS download Android download |
| Entertainment Discounts | Tickets at Work | CONFLUENT | 800-331-6483 | www.ticketsatwork.com | – |
